1. About OurAreaLocal

OurAreaLocal.co.uk is a local online guide designed to connect residents with independent businesses, local services, offers, community information and other locally relevant content.

The website may include business listings, dedicated business showcase pages, local promotional offers, printed A7 promotional cards, community notices, competitions and resident advertisements. The services available may vary between local areas.

OurAreaLocal is operated by Mr Bartley, of Unit 693, 109 Vernon House, Friar Lane, Nottingham NG1 6DQ

You can contact us at info@ourarealocal.co.uk.

2. Agreement to These Terms

By accessing or using OurAreaLocal.co.uk, you agree to comply with these Terms and Conditions. If you do not agree with them, please do not use the website.

These terms apply to website visitors, residents who submit content or advertisements, and businesses using our advertising services, subject to any additional written agreement that applies to a particular service.

If you purchase an advertising package, the agreed package details, price, duration, payment arrangements and any additional conditions will also form part of your agreement with us.

3. Our Local Guide and Advertising Service

OurAreaLocal provides a platform for promoting local businesses and sharing information that may be useful to people living in or visiting a particular area.

Our services may include:

• Standard business listings and featured business pages.
• Promotion of independent shops, businesses and local services.
• Advertising through printed A7 promotional cards.
• Local offers, promotional features and competitions.
• Community noticeboard information and local updates.
• Resident advertisements, where this feature is available.
• Local representative and promotional activities.

We may update, change, suspend or discontinue individual features where reasonably necessary. Where a change materially affects a paid advertising agreement, we will deal with it in accordance with that agreement and applicable law.

We do not guarantee that every feature will be available in every postcode area or that every proposed local area will launch.

4. Business Listings and Advertisements

Business information displayed on OurAreaLocal may include business names, descriptions, photographs, contact details, opening hours, services, products, social media links and offers.

Information may be supplied by the business, its representative or another source. Although we may make reasonable efforts to maintain accurate information, we cannot guarantee that every listing is complete, current or error-free.

A listing on OurAreaLocal does not, by itself, mean that we have inspected, independently verified, recommended or endorsed the business or its services.

We may decline, edit, suspend or remove a listing if we reasonably believe that it is inaccurate, misleading, unlawful, inappropriate, out of date or inconsistent with these terms.

Businesses should notify us of changes to their contact details, opening hours, services or other published information.

5. Advertising Packages and Payments

The available advertising packages, features, prices and durations will be explained to businesses before they commit to a purchase. The exact services included will be those agreed in the relevant order, package description or written confirmation.

Depending on the package purchased, advertising may include an online business listing, a dedicated showcase page, printed promotional activity or other agreed promotional features. Inclusion in printed materials is not guaranteed unless it is expressly included in the agreed package.

• Prices, payment dates and package duration will be confirmed before purchase.
• Any applicable taxes or additional charges will be disclosed as required by law.
• Businesses must pay invoices in accordance with the agreed payment terms.
• Advertising does not guarantee enquiries, sales, website visits or a particular search-engine ranking.
• Any introductory offer or discount is subject to the conditions communicated when offered.

We will not change an agreed price or materially alter a paid package without an appropriate contractual basis and any notice or agreement required by law.

6. Cancellations, Renewals and Refunds

The cancellation arrangements for a paid advertising package will be explained when the business places its order. These arrangements may differ depending on whether the package is a fixed-term purchase or a recurring subscription.

Businesses wishing to cancel should contact us using the contact details provided on this website and include their business name and package details.

Refunds will be considered in accordance with the agreed package terms and applicable law. Nothing in these terms removes any cancellation, refund or other statutory rights that a customer may have.

Where a customer contracts with us online or by another distance selling method, any applicable legal cancellation rights and required information will be provided separately where necessary.

No automatic renewal, minimum term or cancellation charge will apply unless it has been properly disclosed and agreed, and is lawful.

7. Responsibilities of Advertisers

Businesses submitting information or purchasing advertising agree that:

• The information they supply will be accurate and not misleading.
• They have permission to use any photographs, logos, text and other material they provide.
• Their advertisements and offers will comply with applicable laws and advertising rules.
• They will honour valid offers and promotions according to the conditions advertised.
• They will promptly tell us about material changes to their published information.
• They will not submit unlawful, defamatory, fraudulent or otherwise inappropriate material.

Advertisers remain responsible for their products, services, prices, business practices, licences, qualifications and any claims made in their advertisements.

We may request clarification or evidence to support an advertising claim and may refuse or remove content that we reasonably believe breaches these terms or applicable requirements.

8. Local Offers and Promotions

Offers displayed on OurAreaLocal are provided by the relevant participating businesses unless expressly stated otherwise. The business providing an offer is responsible for its terms, availability and fulfilment.

Any restrictions, expiry dates, eligibility requirements or other material conditions should be stated with the offer. Customers should check the details with the business before making a purchase.

We may correct, update or remove an offer if it expires, becomes unavailable or appears inaccurate or misleading.

9. Competitions and Prize Promotions

From time to time, OurAreaLocal may feature competitions, prize draws or promotional activities, including a local treasure hunt.

Each promotion will be subject to its own terms, which will explain the promoter, eligibility requirements, entry method, closing date, prize details, winner selection and any other important conditions.

Participants must follow the rules published for the specific promotion. We reserve the right to take reasonable steps to address suspected fraud, abuse or technical problems, subject to the applicable promotion terms and law.

If a promotion is changed or cancelled, we will act in accordance with its published terms and applicable law.

10. Resident Advertisements and Community Content

Some area pages may allow residents to submit advertisements, community announcements, event information or other local content. These features may not be available in every area.

Where resident advertisements are accepted, any rules concerning eligible items, prices, collection, advertisement limits, duration and renewal will be displayed with the relevant feature.

People submitting content must have the right to offer the advertised item or service and must provide honest descriptions and photographs.

Unless expressly stated otherwise, resident advertisements are submitted by third parties. We do not own, inspect or guarantee advertised items, and we are not a party to any transaction between residents.

Residents should make their own checks before agreeing to buy, sell, collect or exchange an item. Any transaction is between the people involved.

We may review, refuse, edit or remove submitted content in accordance with these terms and applicable law.

11. Independent Businesses and Third-Party Services

OurAreaLocal provides advertising and information about independent businesses. Those businesses operate independently and are not employees, partners or agents of OurAreaLocal merely because they appear on the website.

Any contract for goods or services purchased from a listed business is normally between you and that business.

We are not responsible for a third-party business's workmanship, products, prices, availability, conduct or failure to fulfil an agreement. This does not exclude any liability that we may have under applicable law.

Where we provide links to third-party websites or services, we do not control their content, privacy practices or availability. You should review their own terms and privacy information.

12. Local Representatives and Helpers

OurAreaLocal may work with local representatives and helpers to promote local pages, distribute A7 promotional cards, contact businesses and help maintain local information.

Applying to become a representative or helper does not guarantee acceptance, appointment, a particular postcode area or the launch of an area.

The role, responsibilities, payment arrangements, commission structure, expenses, status and any applicable termination arrangements will be set out separately before a person starts work or undertakes paid activities.

These website terms do not replace any separate agreement applicable to a representative or helper.

13. Intellectual Property and Submitted Content

Unless otherwise stated, the OurAreaLocal name, branding, website design, original text, graphics and other original material created by us belong to us or are used under appropriate permission or licence.

You may view and use website content for ordinary personal, non-commercial purposes. You must not reproduce, republish, distribute or commercially exploit our original material without permission, except where the law permits it.

Advertisers and other contributors retain ownership of material they own and submit to us. By submitting material, they grant us permission to use, reproduce, resize, format and display that material as reasonably necessary to provide, promote and administer the agreed listing, advertisement or feature.

This permission is limited to those purposes and does not transfer ownership of the submitted material to us. Contributors confirm that they have the rights and permissions needed to provide it.

If you believe material on our website infringes your rights, please contact us with details of the material and the basis of your concern.

14. Acceptable Use

You must use OurAreaLocal lawfully and responsibly. You must not:

• Submit fraudulent, unlawful, defamatory or misleading content.
• Infringe another person's copyright, trade mark, privacy or other rights.
• Upload malicious code or attempt to disrupt the website.
• Attempt to gain unauthorised access to our systems or data.
• Harvest personal information or systematically copy website content without permission.
• Use the website to harass, threaten, impersonate or defraud others.
• Misuse offers, competitions, resident advertisements or contact forms.

We may take reasonable action in response to suspected misuse, including refusing content, restricting access or reporting suspected unlawful activity to the appropriate authorities.

15. Website Accuracy and Availability

We aim to provide useful, relevant and reasonably accurate local information. However, opening hours, contact details, offers, event dates, public information and other details can change.

Please confirm important details with the relevant business or official organisation before relying on them.

We cannot guarantee that the website will always be available or free from errors, interruptions or technical problems. We may need to carry out maintenance or make changes to our website from time to time.

We will take reasonable care when providing our services. Nothing in these terms removes any rights you may have under applicable law.

16. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any other liability that cannot lawfully be excluded or limited.

If you are a consumer, your statutory rights remain unaffected. We do not exclude or limit our responsibility for failing to provide a service with reasonable care and skill where the law does not permit us to do so.

Subject to the above, we are not responsible for losses caused by third-party businesses, user-submitted content, inaccurate information supplied by others, or events outside our reasonable control, except where applicable law provides otherwise.

If you use the website for business purposes, any liability limitations will apply only to the extent permitted by law and in accordance with any separate written agreement.

17. Privacy and Cookies

We may collect and use personal information when you contact us, submit an advertisement, register interest in a role, enter a promotion or use other website features.

Our separate Privacy Policy explains what personal information we collect, why we use it, how long we retain it, who we may share it with and the rights available to you.

Our use of cookies and similar technologies will be explained in our cookie information, and consent will be obtained where required by law.

Please read our Privacy Policy and Cookie Policy.

18. Changes to These Terms

We may update these terms from time to time to reflect changes to our services, business practices or legal requirements.

The latest version will be published on this page with its updated date. Where a change materially affects an existing paid agreement, we will follow the agreement and any notice or consent requirements imposed by law.

Changes will not retrospectively remove rights that you have already acquired under an existing agreement.

19. Questions and Complaints

If you have a question, wish to report an issue with a listing, or would like to make a complaint about OurAreaLocal, please contact us using the details below.

Email: info@ourarealocal.co.uk

Business name: Mr Bartley,
Address: Unit 693, 109 Vernon House, Friar Lane, Nottingham NG1 6DQ

Please include enough information for us to understand the issue and identify the relevant page, listing or advertisement.

20. Governing Law

These terms are governed by the laws of England and Wales, unless the law applicable to a particular user or agreement requires otherwise.

Any dispute will be dealt with by the courts that have jurisdiction under applicable law. Nothing in this section removes any mandatory legal rights available to consumers.